Support → Crm Updated Jan 2026

So verbindest du Zendesk mit HubSpot

Schluss mit manual data entry and sync errors. Diese Anleitung zeigt dir, wie du automatisch Create Contact in HubSpot immer wenn New Ticket Created passiert in Zendesk.

Zendesk
Zendesk
Trigger
via Make.com
HubSpot
HubSpot
Aktion
⏱️ Setup: 5 min 💰 Free tier available 🔧 No code required

Warum diesen Workflow automatisieren?

Manuelle Prozesse verursachen Verzögerungen und Fehler. Mit dieser Automatisierung automatic and reliable data synchronization. Sie läuft 24/7, sodass dein Team nie wichtigen Kontext verpasst.

💡 Pro tip: Start with a simple workflow, then add filters once validated.

Support-to-Sales Feedback Workflows

Here are proven ways teams connect Zendesk with HubSpot to eliminate manual work and reduce errors:

Ticket-to-CRM sync

Automatically attach support ticket summaries to CRM contact records for full customer context.

Churn risk flagging

When a customer opens multiple critical tickets, flag them as at-risk in your CRM for proactive outreach.

Upsell opportunities

When support identifies a feature request that maps to a premium plan, create an opportunity in your CRM.

⚡ Advanced tip: Sync the number of open tickets as a custom CRM field—account managers can spot troubled accounts before renewal calls.

Schritt-für-Schritt-Implementierung

  1. 1

    Erstelle ein Szenario in Make.com

    Registriere dich oder melde dich an. Klicke auf "Neues Szenario erstellen" und wähle Zendesk als erstes Modul.

  2. 2

    Konfiguriere den Trigger

    Wähle New Ticket Created in Zendesk. Autorisiere dein Konto und setze die benötigten Filter.

  3. 3

    Füge die Aktion hinzu HubSpot

    Wähle "Create Contact" und mappe die Felder vom Trigger. Teste und aktiviere.

  4. 4

    Test and activate

    Click "Run once" to test. If everything works, turn on your scenario.

Free vs Pro: Which Plan?

Free is great for testing. Pro is better for business.

Free Plan

$0/mo

  • 1,000 ops/month
  • 2 scenarios
  • 15-min interval
RECOMMENDED

Pro Plan

$9/mo

  • 10,000+ ops/month
  • Unlimited scenarios
  • 1-min interval
Start Pro Trial Free

FAQ

Is the Zendesk to HubSpot integration free?

Yes. Make.com offers a free tier with 1,000 operations/month.

How long does setup take?

Most users complete the setup in under 5 minutes.

Do I need coding skills?

No. The entire workflow is built using drag-and-drop modules.