WhatsApp Business Automation

How to connect WhatsApp Business to Airtable

Stop dealing with manual data transfer between WhatsApp Business and Airtable. This guide shows you how to automatically Find Record in Airtable whenever Message Received happens inside WhatsApp Business.

WhatsApp Business
WhatsApp Business
Trigger
→
Airtable
Airtable
Action

Why automate this workflow?

Manual processes introduce delays and errors. With this automation you seamless automation between WhatsApp Business and Airtable. It runs 24/7 so your team never misses key context.

Step-by-step implementation

  1. 1

    Create a scenario in Make.com

    Sign up or log in. Click "Create a new scenario" and choose WhatsApp Business as the first module.

  2. 2

    Configure the trigger

    Select Message Received inside WhatsApp Business. Authorize your account and set any filters you need.

  3. 3

    Add the Airtable action

    Choose "Find Record" and map fields from the trigger. Test once and turn it on.

FAQ

Is this integration free?

Yes. The free tier of most automation platforms supports a few hundred operations per month—perfect for piloting.

Do I need to code?

No. Everything is handled via drag-and-drop builders. Advanced users can still inject custom logic if needed.