How to connect Microsoft Teams to ElevenLabs
Stop dealing with manual email management. This guide shows you how to automatically Generate Voice Audio in ElevenLabs whenever New Message happens inside Microsoft Teams.
Why automate this workflow?
Manual processes introduce delays and errors. With this automation you automated communication with customers. It runs 24/7 so your team never misses key context.
💡 Pro tip: Start with a simple workflow, then add filters once validated.
AI-Powered Communication Workflows
Here are proven ways teams connect Microsoft Teams with ElevenLabs to eliminate manual work and reduce errors:
Smart response drafting
Generate AI-drafted replies for common customer questions and review before sending.
Content summarization
Automatically summarize long discussion threads and post a TLDR to the channel.
Sentiment analysis
Analyze customer messages with AI and flag negative sentiment for immediate human attention.
⚡ Advanced tip: Always add a human review step—have AI draft the response, but route it to a review channel before sending to the customer.
Step-by-step implementation
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1
Create a scenario in Make.com
Sign up or log in. Click "Create a new scenario" and choose Microsoft Teams as the first module.
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2
Configure the trigger
Select New Message inside Microsoft Teams. Authorize your account and set any filters you need.
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3
Add the ElevenLabs action
Choose "Generate Voice Audio" and map fields from the trigger. Test once and turn it on.
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4
Test and activate
Click "Run once" to test. If everything works, turn on your scenario.
Free vs Pro: Which Plan?
Free is great for testing. Pro is better for business.
Free Plan
$0/mo
- ✕ 1,000 ops/month
- ✕ 2 scenarios
- ✕ 15-min interval
Pro Plan
$9/mo
- ✓ 10,000+ ops/month
- ✓ Unlimited scenarios
- ✓ 1-min interval
FAQ
Is this integration free?
Yes. The free tier of most automation platforms supports a few hundred operations per month—perfect for piloting.
Do I need to code?
No. Everything is handled via drag-and-drop builders. Advanced users can still inject custom logic if needed.
How long does setup take?
Most users complete setup in under 5 minutes.
What if automation fails?
Make.com logs all executions. You can see what went wrong and replay.