Zendesk Automation
How to connect Zendesk to Google Calendar
Stop dealing with manual data transfer between Zendesk and Google Calendar. This guide shows you how to automatically Update Event in Google Calendar whenever Ticket Updated happens inside Zendesk.
Why automate this workflow?
Manual processes introduce delays and errors. With this automation you seamless automation between Zendesk and Google Calendar. It runs 24/7 so your team never misses key context.
Step-by-step implementation
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1
Create a scenario in Make.com
Sign up or log in. Click "Create a new scenario" and choose Zendesk as the first module.
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2
Configure the trigger
Select Ticket Updated inside Zendesk. Authorize your account and set any filters you need.
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3
Add the Google Calendar action
Choose "Update Event" and map fields from the trigger. Test once and turn it on.
FAQ
Is this integration free?
Yes. The free tier of most automation platforms supports a few hundred operations per month—perfect for piloting.
Do I need to code?
No. Everything is handled via drag-and-drop builders. Advanced users can still inject custom logic if needed.