How to connect Shopify to Twilio
Stop dealing with delayed financial tracking and manual invoicing. This guide shows you how to automatically Send SMS in Twilio whenever New Order Created happens inside Shopify.
Why automate this workflow?
Manual processes introduce delays and errors. With this automation you real-time revenue monitoring and automated billing. It runs 24/7 so your team never misses key context.
π‘ Pro tip: Start with a simple workflow, then add filters once validated.
Real-World E-commerce Notification Workflows
Here are proven ways teams connect Shopify with Twilio to eliminate manual work and reduce errors:
Order alerts
Notify your fulfillment team instantly when a high-value order comes in. Filter by order total to avoid alert fatigue on small purchases.
Inventory warnings
Get a message when stock drops below threshold so you can reorder before running out.
Customer support escalation
Route VIP customer orders to a dedicated channel where your support team can provide white-glove service.
β‘ Advanced tip: Add a Router module between trigger and action to split orders by valueβsend $500+ orders to a priority channel.
Step-by-step implementation
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1
Create a scenario in Make.com
Sign up or log in. Click "Create a new scenario" and choose Shopify as the first module.
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2
Configure the trigger
Select New Order Created inside Shopify. Authorize your account and set any filters you need.
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3
Add the Twilio action
Choose "Send SMS" and map fields from the trigger. Test once and turn it on.
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4
Test and activate
Click "Run once" to test. If everything works, turn on your scenario.
Free vs Pro: Which Plan?
Free is great for testing. Pro is better for business.
Free Plan
$0/mo
- β 1,000 ops/month
- β 2 scenarios
- β 15-min interval
Pro Plan
$9/mo
- β 10,000+ ops/month
- β Unlimited scenarios
- β 1-min interval
FAQ
Is the Shopify to Twilio integration free?
Yes. Make.com offers a free tier with 1,000 operations/month.
How long does setup take?
Most users complete the setup in under 5 minutes.
Do I need coding skills?
No. The entire workflow is built using drag-and-drop modules.